Customer Support in 1win
To ensure that users’ gaming remains fun, efficient, and hassle-free, the 1win company operates a customer support service. This department consists of professional managers who have knowledge in various fields and work 24 hours a day and 7 days a week. Thanks to them, players can solve various problems, ranging from technical issues to legal disputes.
Contact methods
| Method | Description |
|---|---|
| In an email, users can describe their problem in detail and attach the necessary files. To resolve technical issues, requests should be sent to s[email protected]. | |
| If a user has forgotten their password or someone has gained access to their profile, they can send a request to [email protected]. | |
| Those persons who want to start cooperating with the company or have interesting business proposals can send them to [email protected]. | |
| Live chat | Players have the opportunity to get help without interrupting the game on the official website. To do this, you need to start a dialogue with the manager through the live chat, which is located in the lower right corner. |